How to Purchase
Select the amount of coins you wish to purchase and proceed to the secure payment page.
After completing your payment, the serial code will be sent to your registered email address.
1.Choose the coin amount.
2.Complete your payment.
3.Receive your serial code by email within 24 hours.
4.Redeem your code on the service website.
Delivered within 24 hours after payment.
We will e-mail you the code within 24 hours. Please check your spam folder as it may have arrived there.
[In Chinese/中文] 我们会在24小时内通过电子邮件将验证码发送给您。请检查您的垃圾邮件文件夹,邮件可能被误判为垃圾邮件。
[In Korean/한국어로] 24시간 이내에 이메일로 코드를 보내드리겠습니다. 스팸 폴더로 이동했을 수도 있으니 확인해 주세요.
Serial Code Redemption Deadline
Purchased serial codes must be redeemed & used by these deadlines (unused codes will be forfeited).
All sales are final. No refunds under any circumstances whatsoever.
Region Restrictions
Some services may not be available in certain regions.
Please confirm that your preferred service is accessible in your country before purchasing.
After ordering, you’ll receive a 16-digit serial code. Log in to your Fantia account, go to the bottom of this page https://fantia.jp/mypage/users/coins/charges ("Use code to charge"), and enter the 16-digit serial code. Press Use Code, and the coins will be added to your account.
FAQ
I can’t redeem my code /
My code isn’t working
Please ensure that you are on the proper redemption page (https://fantia.jp/mypage/users/coins/charges) before redeeming your code, and that you are logged into the account that you wish to add the coins to your account. Please note that codes are case sensitive.
Depending on when your code was purchased, it may have expired.
If you believe your code has expired, please contact us for further assistance.
Where do I redeem my code?
Codes are redeemed directly on Fantia’s website, at https://fantia.jp/mypage/users/coins/charges
I bought a code but I can’t find it.
Redemption codes can be found in an email from us at [Delivery].
Is FanCoinMarket an
authorized retailer?
Yes. FanCoinMarket offers officially authorized digital codes for the services featured on this website.
I accidentally bought the
wrong type of code.
Can I get a refund?
Unfortunately, purchases are non-refundable and all sales are final.